Terms of service

These terms apply when an individual or organization creates or uses a BPMN Assistant account. BPMN Assistant is an Acudesk product.

Account responsibility

You must provide accurate registration information, keep credentials secure and ensure that people using the account are authorized to do so. You are responsible for activity performed through the account unless promptly reported as unauthorized.

Permitted use

You may use BPMN Assistant to create, edit, review, share and govern process diagrams for lawful business purposes. You may not interfere with the service, bypass access controls, upload unlawful material or use the service to violate another person’s rights.

Process output and review

You remain responsible for reviewing diagrams, recommendations and assessments before relying on them. Governance output is advisory and does not replace professional legal, regulatory, safety or certification advice.

Plans, interactions and billing

Paid plans renew monthly until canceled. Monthly interaction allowances reset each billing period and do not roll over. Purchased top-ups expire after 12 months. Prices are stated in USD excluding applicable taxes. Stripe handles payment and invoices.

Trial

The trial lasts 30 days, requires no card and includes a limited interaction allowance. A paid plan is required to continue assistant usage after the trial ends.

Your content

You retain responsibility for the process content you submit. You grant the service permission to process that content only as needed to operate BPMN Assistant and provide the functions you request.

Availability and changes

The service may change as features, security requirements and providers evolve. Reasonable efforts are made to maintain availability, but uninterrupted operation is not guaranteed.

Suspension and termination

Access may be limited or suspended for non-payment, security risk, unlawful use or material breach of these terms. You may stop using the service and request account closure through support.

Contact

Questions about these terms can be sent to support@acudesk.com.